Great coffee starts with the grind. If your Sage Smart Grinder Pro is not grinding, runs without dispensing coffee, makes unusual noises or will not turn on, Brew & Grind offers a free initial assessment to determine the fault, with no obligation to proceed with the repair.

A straightforward repair, with reassurance

Free initial assessment

We assess your grinder to determine the fault. If the repair costs more than you expected, there is no obligation to go ahead.

Free printerless Royal Mail collection

We offer free collection from your door. No printer and no trip to the Post Office needed.

12-month repair warranty

Our repairs come with a 12-month warranty for reassurance beyond the repair itself.

What’s wrong with your Smart Grinder Pro?

Grinder not starting

Display on but nothing happens when you start grinding? Tell us whether the grinder stays silent, hums or stops shortly after starting.

Grinder running but no coffee coming out

If you can hear the grinder operating but little or no ground coffee is dispensed, describe what happens. We assess the grinder to establish the cause rather than assume which part needs replacing.

Loud, clicking or unusual grinding noises

A new noise or a grinder that sounds as though it is struggling is worth checking. Stop running it if it appears jammed, and do not force the mechanism.

Grind adjustment problems or inconsistent grounds

Adjustment dial not moving normally, unexpected changes in grind size or inconsistent results? Tell us what has changed and which setting or control seems affected.

Display, timer or controls not working

Screen blank, timer behaving unexpectedly or controls not responding? Include what you see and whether the grinder still runs.

Not turning on or tripping the electrics

Tell us what happens when you switch the grinder on. If it trips the electrics, stop using it and unplug it if safe to do so. Do not repeatedly reset the supply to test it.

Tell us the make, model and fault

Use the enquiry form below with your contact details and a short description, such as “Sage Smart Grinder Pro, motor runs but no coffee comes out.” No model number or technical diagnosis needed.

Free initial assessment. No obligation to proceed. Free printerless Royal Mail collection from your door.

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